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QuickCast FAQ

Q:   What is QuickCast?

A:   QuickCast is a totally free, real-time weather and news headline application that resides on your desktop and keeps you posted on local current conditions, weather alerts, and breaking news. It provides live streaming national radar images that can be zoomed in and out as well as local radar images. With QuickCast, you get immediate notification of weather warnings from the National Weather Service.   You will be informed of the latest news from the studios of KWON-KFYM-KPGM-KRIG.   You get the local temperature, wind speed, wind direction, barometric pressure, humidity and dew point in your area.

Q:   Can I choose the location from which I get my current conditions, such as temperature?

A:   Yes, all download users choose from one of many locations around the northeast Oklahoma/southeast Kansas area.

Q:   How often are weather conditions updated?

A:   Conditions such as temperature, wind, etc. are normally updated once every hour. On some occasions, a report may not be issued every hour, in which case the temperature will remain the same until that reporting location provides an updated report. Warnings are issued immediately after release from the National Weather Service.

Q:   Can I change my mind and select a different location later?

A:   Yes, simply right click the temperature in your Windows task bar or click on the Menu link in the Current Conditions window of QuickCast. Then, select options, and select the new location from the drop down menu.

Q:   How often do you update news stores?

A:   News is updated simultaneously with our website throughout the day. You can expect breaking weather and news delivered to your desktop with the same immediacy you expect from our local news site without having to do a thing but click on the News link and select a story to view. Every time a story is added or changed in our local news section the News link on QuickCast Current Conditions window will flash. If you have the application minimized to the temperature only, you just double click on the temperature in the task bar.

Q:   What are the system requirements for installing QuickCast?

A:   As a minimum, you should have Windows 95/98. QuickCast also operates on Windows 2000/NT4 SP6/XP.

6 MB hard drive space

64 MB RAM

Q:   How large is the download for QuickCast?

A:   The download application is 2.96 MB in size.

Q:   How do I install QuickCast?

A:   Download the application to your desktop. Once downloaded, the installation should begin, if not, double click on the downloaded install file. The installation software will guide you as you install the application on your desktop. To install QuickCast, simply click on the download image. There will be a brief registration form to fill out.

Estimated installation/download times:

Cable Modem/DSL/T1 - 2 to 3 minutes

56k Modem - 9 to 10 minutes

28.8 Modem - 14 to 15 minutes

Q:   The temperature in the Current Conditions display is wrong...why?

A:   QuickCast requires that you be connected to the Internet. It does not require the use of a web browser or e-mail program, but the connection to the Internet must be made. Users with dial-up modems may want to stop and start the application as they use the Internet on their computer for current information.

Q:   How much of my Windows system resources will be used?

A:   QuickCast application will use approximately 12 Megabytes of your system memory.

Q:   I installed QuickCast but when I click on My Personal Forecast and try to login, I get a message that tells me "the e-mail address is not on file."

A:   QuickCast and Personal Forecast are two separate products. You must be signed up for Personal Forecast before you can log in through the link on QuickCast Current Conditions window. Personal Forecast requires more specific information about your location to enable the Hour-by-Hour forecast to be constructed. You will find a link on the Personal Forecast login page to subscribe to the service.

Q:   What do I do if I have problems with QuickCast and how do I reach Technical Support?

A:   Simply click on the Menu Options link in the Quickcat Current Conditions window and select Technical Support. Fill in the e-mail with your problem and someone will get back in touch with you as soon as possible. Send an e-mail to support@trueweather.com and have a subject line of   "Technical Support KWON-AM."